7Fabs File Upload / Customer-Supplied File Terms

1. Purpose

These terms govern files you submit to 7Fabs through the website, customer portal, email, or a connected project channel, including CAD files, images, sketches, scans, and reference documents ("Customer Files").

2. Your representations

By submitting a Customer File, you represent that: you own it or have the right to share it with 7Fabs for the requested quote or project; using it as requested will not infringe another person's intellectual property or other rights; the requested work is lawful for you to request and for 7Fabs to perform; the file does not contain malicious code; and the file does not contain export-controlled technical data (including ITAR-controlled defense articles or EAR-controlled technology) unless you have disclosed that status to us in writing in advance and confirmed a lawful basis for the work.

3. License you grant us

You retain ownership of your Customer Files. You grant 7Fabs a limited, non-exclusive, royalty-free license to host, store, reproduce, convert, repair, slice, and modify Customer Files, and to prepare derivative technical files from them (such as meshes, toolpaths, and fixtures), solely as necessary to evaluate a request, prepare a quote, perform agreed design or fabrication work, produce requested reprints or reorders, and administer and support the related project. This license ends when the files are deleted under Section 6, except for archival copies kept under a legal or evidentiary hold.

4. How we use and protect files

We use Customer Files only for the purposes licensed in Section 3. We do not make them public or use them for unrelated commercial production without your written permission. Access is limited to staff and service providers who need it for those purposes and who are bound to confidentiality consistent with these terms.

5. File readiness and revisions

You are responsible for the accuracy and completeness of the files you supply. If a file requires design cleanup, clarification, or a changed scope, we will address that in a written quote or change before performing the work. A revised file submitted after a quote is accepted may require a revised quote.

6. Retention and deletion

Customer Files are retained for the project and for twelve (12) months after project completion, or after quote expiration if no project results. You may request earlier deletion in writing at admin@7fabs.com. We will honor a valid request within a reasonable time unless an evidentiary, warranty, legal, or other required hold applies. Deletion from routine backups occurs on the backup cycle's normal expiration.

7. Safety and refusal

We may scan, reject, quarantine, or decline to work from any file that presents a security, safety, legal, export-control, or infringement concern, and may decline any request in our reasonable discretion.

8. Contact

Questions about these terms: admin@7fabs.com.